As a patient at Alamance Regional Medical Center, you have certain rights that our staff believes in and respects. Our staff is committed to meeting your needs and delivering the highest quality of patient care.
No patient shall be denied appropriate hospital care based on race, color, sex, sexual orientation, beliefs, national origin, religion, or sources of payment for care.
Patient Relations – At Alamance Regional Medical Center, we provide specially trained staff members to respond to your individual questions, concerns and problems during your hospital visit. Our Patient Relations Department has patient representatives who can provide answers to your questions and assist in resolving concerns you and your family may experience while a patient here. Feel free to contact the Patient Relations Department at (336)538-7595.
If your concerns are not resolved to your satisfaction, you may file your concerns with the external agencies listed below.
Division of Facility Services
2711 Mail Service Center
Raleigh, NC 27699-2711
Phone: (919)733-7461 or toll free (800)624-3004
Fax: (919)715-7724
The Joint Commission
Phone: (630)792-5000 or toll free (800)994-6610
Click here to download our complete Patient Rights and Responsibilities statement.